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How good a risk manager are you?
It would make sense for a company’s crisis and risk managers to spend a bit of time talking to each other, perhaps even making an effort to get a rudimentary understanding of the other’s job. Crisis...
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Is a Twitter parody account the new face of crisis management?
The rise in popularity of parody Twitter accounts is forcing many companies to take a walk down the hall of mirrors and have a good, hard look at themselves. Oh I do hope so. You see, for several...
View Article“We all just want our lives back”
As media commentators continue to pick through the carnage following the Deepwater Horizon blowout, some interesting insights are bubbling to the service. For those of you that saw the BBC’s Money...
View ArticleAn online shaggy dog story
John Lewis that doyen of the middle classes that has been a rock on the high street has managed to get itself caught in a whirlwind of public hatred and is a victim of an onslaught of online vitriol....
View ArticleMedia time delay
While we all pick through the aftermath of our failed World Cup bid, the one glaring insight that arose yesterday afternoon was the huge time delay between the different media in play. Anyone following...
View ArticleBrand guardian or brand detractor: It’s a game of two halves
Thank the Lord for football, not only does it entertain, anger and frustrate in equal measures it regularly provides a perfect case study that neatly encapsulates a wider issue. Today’s lesson is...
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BP held their annual general meeting yesterday. It was their first since the Deepwater Horizon tragedy in the Gulf of Mexico. The one image that dominated the coverage was that of a syrup smeared Diane...
View ArticleHe who lives by Twitter, dies by Twitter
If a week is a long time in politics, the past seven days must be a record for the media. With the dust barely settling on the Royal Wedding and the killing of Osama Bin Laden, the media got its teeth...
View ArticleThe importance of assessing corporate risks before the crisis
Home economics has undoubtedly taken on a new meaning in recent years with the launch of a legion of online ventures that are making money from what I’ll grandly label people’s ‘residential asset base’...
View ArticlePeople in glass houses
This may come as some surprise to people who know me but for once I have been loath to enter a debate and share my opinion, but this afternoon my will broke and I could no longer hold back. Yes I am...
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